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Keywords: Difficulty of learning
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Journal Articles
Serving up innovation: unpacking restaurant employees’ intentions to embrace service robots
Available to Purchase
Journal of Hospitality and Tourism Horizons (2025) 1 (3): 153–169.
Published: 25 July 2025
...Wenjia Han; Carola Raab; Dina Marie Zemke Purpose This study examines the effect of perceived job fit, technology readiness, social influence, and perceived difficulty of learning on restaurant employees’ intentions to collaborate with service robots and their turnover intentions if service robots...
Includes: Supplementary data
