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Keywords: AI explainability
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Journal Articles
Benard Korankye, Kaigang Yi, Prasad Siba Borah, Lois Tweneboa Kodua, Leslie Afotey Odai, David Amankona
Journal of Hospitality and Tourism Insights 1–21.
Published: 06 July 2026
... system. Grounded in service-dominant logic (SDL) and cognitive engagement theory (CET), the study investigates the mediating role of AI-induced cognitive engagement, conceptualized as situational attentional focus and mental involvement, and the moderating role of AI explainability in shaping...
