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Keywords: Benchmarking index
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Journal Articles
Journal of Hospitality and Tourism Insights 1–16.
Published: 08 April 2026
.... Presence, Clarity, and Richness were systematically coded from hotel websites and complemented by qualitative insights from published expert statements. The PVI was constructed as a theory-informed composite benchmarking index, while the SVS was designed as an applied scorecard for hotel and destination...
Includes: Supplementary data
