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Keywords: Classification models
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Journal Articles
Machine learning-based model for customer emotion detection in hotel booking services
Available to Purchase
Journal of Hospitality and Tourism Insights (2024) 7 (3): 1294–1312.
Published: 17 July 2023
... 2023 Emerald Publishing Limited Licensed re-use rights only Classification models Emotion detection Hotel booking services Machine learning Natural language processing Today, emotions are becoming especially crucial in shaping customers' experiences (Tuerlan et al., 2021...
