...Lusianus Kusdibyo; Wahyu Rafdinal; Muhamad Fahrezi Al-azanah; Cahaya Juniarti Purpose This study aims to investigate how environmental, social and governance (ESG) initiatives shape tourist loyalty in rural ecotourism by extending the quality–loyalty model (QLM) from a cognitive appraisal theory...

...Jing (Bill) Xu; Libo Yan Purpose Drawing upon the cognitive appraisal theory, our study aims to fill the research gap in the literature related to night tourism and night market visits. The knowledge about how a night market visit fails is also enriched. Design/methodology/approach Three...

... regions. Using the social exchange theory (SET) and the cognitive appraisal theory (CAT) as the theoretical baseline for exploring the residents’ cultural perception of dark tourism development and promotion. The purpose of this study is twofold: first, to comprehend the residents’ perspectives about...

... in the context of religious tourism destinations. Thus, this study investigates factors influencing the intention to visit religious tourism destinations by integrating VR applications’ quality, religiosity and the cognitive appraisal theory (CAT) model. Design/methodology/approach Data were collected from...

... Reciprocity belief Joint-moderation Hospitality industry Cognitive appraisal theory Abusive supervision has gained immense importance (Chaudhry et al., 2023), targeting a variety of antecedents, mediators, behaviors and outcomes (Fischer et al., 2021). Abusive supervision...