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Keywords: Consumers' behavioral intentions
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Journal Articles
How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions: the role of attribute performance
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Journal of Hospitality and Tourism Insights (2023) 6 (5): 2199–2221.
Published: 18 November 2022
... that conceptualizes and empirically examines the impact of dissimilar attributes in restaurants on the development of negative emotions and the influence of negative emotions on consumers' dissatisfaction, which in turn determines consumers' behavioral intentions. Design/methodology/approach The authors used...
