Skip to Main Content
Keywords: Coworker incivility
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal of Hospitality and Tourism Insights (2020) 3 (4): 415–429.
Published: 04 June 2020
...Chih-Hung Wang; Hsi-Tien Chen Purpose This empirical study explored how coworker incivility and customer incivility affect the work engagement and job performance of frontline employees. Design/methodology/approach To investigate the incivility and characteristics of hospitality industry...

or Create an Account

Close Modal
Close Modal