... 08 2021 19 11 2021 01 02 2022 09 03 2022 12 03 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Hospitality COVID-19 Business strategy Developing country SME SMTE Crisis management Tourism Hotel Restaurant...

...Cosmas Gatot Haryono; Cindy Wijaya Purpose The goal of this study is to learn about of the strategic framework used by event organizers in Indonesia to survive the COVID-19 pandemic. This effort is also used to see how crisis management is implemented in the organization, particularly in relation...

... to cope with the losses caused by a crisis and possibly speed recovery. Hotels can turn the crisis into an opportunity with the strategies they put forward during the pandemic and gain stronger reputations after the pandemic. Originality/value This study contributes to both the crisis management...

...Frederick Dayour; Charles Atanga Adongo; Francis Eric Amuquandoh; Issahaku Adam Purpose Hospitality and tourism researchers are yet to provide evidence of actual crisis management amongst small and medium-sized enterprises (SMEs), especially from a resource-scarce destination perspective...