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Keywords: Delivery services
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Journal Articles
Journal of Hospitality and Tourism Insights (2026) 9 (1): 43–59.
Published: 08 August 2025
... delivery service that can benefit all stakeholders, including the end consumer. Design/methodology/approach Using a grounded theory approach, 16 semi-structured interviews were conducted with restaurant operators and customers in Canada to determine these factors. Findings Restaurants and customers...
