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Keywords: Effectiveness
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Journal Articles
Journal of Hospitality and Tourism Insights (2018) 1 (4): 309–324.
Published: 16 August 2018
... (such as achieving better customer value or better service quality) or is directed towards the workplace (in terms of more profit and productivity or increased market share and sales). The model is summarily interpreted as meaning that the more effective the HRM strategy, the better will be the change process...
