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Keywords: Employee commitment
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Journal Articles
How does employee commitment impact customers' attitudinal loyalty?
Available to Purchase
Journal of Hospitality and Tourism Insights (2022) 5 (2): 350–376.
Published: 08 February 2021
...Elizabeth Agyeiwaah; Frederick Dayour; (Joe) Yong Zhou Purpose Studies in hospitality and tourism have seldom investigated the role of employee commitment to building customers' attitudinal loyalty. This study examines the impact of employee commitment on customers' attitude-based loyalty...
