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Keywords: Ghost kitchen
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Journal Articles
Ghost production: applying the Servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery
Available to Purchase
Journal of Hospitality and Tourism Insights (2023) 6 (5): 1730–1754.
Published: 22 September 2022
... production Ghost kitchen Dark kitchen On-demand food delivery Servuction model Spurred by COVID-19, the rapid growth in demand for restaurant food delivery, estimated to have grown 484% from 2019 to 2021 in ghost kitchen sales alone (Backman, 2021a), is causing a paradigm shift in the food...
