... 2025 23 12 2025 02 01 2026 10 01 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Lobby renovation Guest satisfaction Financial performance Adaptation-level theory Hospitality management It is widely acknowledged...

... by platform conventions and global branding strategies. 29 07 2025 12 10 2025 02 12 2025 26 12 2025 10 01 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Hospitality management Digital marketing Uncertainty avoidance...

... in hospitality management. As staff appearance constitutes the initial touchpoint in service encounters, it can trigger emotional and cognitive responses that drive engagement (Little, 2014). To address these challenges, this study pursues three objectives: (1) to examine the direct effects of hotel staff...

... moderated the effect of QMPs on performance. QMPs also partially mediated the link between NC and hotel performance excellence. Practical implications For hospitality managers, the findings underscore the importance of aligning quality strategies with local cultural values and organisational dynamics...

.... Airport Consumer behavior Hospitality management Marketing Satisfaction Eskisehir Technical University Scientific Research Projects Commission 2/5 The liberalization of the global aviation industry has intensified competition by increasing flight frequency, expanding route networks...

... economy, manifests itself in a large city – Wroclaw (Poland). Based on the research results, by listening to the VoC, the threats of overtourism and its negative impacts will be controlled, monitored and action taken to minimize risk. Voice of the customer Hospitality management User-generated...

... Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Corporate social responsibility Face concern Consumption setting Purchase intention Word-of-mouth Hospitality management Wan et al. (2016) noted that face concern influence consumers...