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Keywords: Information overload
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Journal Articles
When does augmented reality promote individual affordance? The effect of technology and user characteristics on an augmented Airbnb
Available to Purchase
Journal of Hospitality and Tourism Insights 1–21.
Published: 18 June 2026
... and whether users’ information overload acts as a boundary condition. Affordance theory frames how feature–user alignments convert AR functionality into valued outcomes. Design/methodology/approach A two-wave online survey (N = 279; = 1-week lag) used a video-based Airbnb AR guestbook scenario...
