.... Therefore, this study examines how AI appraisals and AI literacy influence job crafting and, ultimately, work engagement among hotel sales and marketing (S&M) staff within the Job Demands-Resources (JD-R) framework. Design/methodology/approach We examined cross-sectional survey data from hotel S...

...Mehmet Duzgun; Mazlum Celik; Murat Kahyaoglu Purpose The purpose of this study was to determine the moderating role of job crafting in the effect of emotional labor level on self-esteem and job satisfaction in food and beverage establishments. Design/methodology/approach This quantitative...

...Pedro Coelho; Saúl Neves de Jesus; João Viseu Purpose This study aims to synthesise the empirical evidence on job crafting in hospitality, focusing on its antecedents, mediators, moderators and outcomes. Design/methodology/approach Through the Preferred Reporting Items for Systematic Reviews...

...Han Chen; Yizhi “Ian” Li Purpose Inspired by the Self-Determination Theory, the study examines how perceived supervisor support (PSS) influences restaurant employees' social loafing through both individual and collaborative job crafting. It further investigates how organizational identification...

... of trust in leaders (TiL) and job crafting (JC). Design/methodology/approach Data were gathered from 328 employees and 66 leaders across 28 hotels in central and northern areas of Pakistan using a time-lagged methodology. Structural equation modeling was applied for data analysis using SPSS and AMOS...

...Hsiu-Yu Teng; Chien-Yu Chen Purpose Recognition of the complexity of job embeddedness in the work environment has grown, highlighting the need for a deeper understanding of the factors that contribute to this phenomenon. This study analyzed how and when job crafting and leisure crafting are linked...