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Keywords: Knowledge hiding
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Journal Articles
Journal of Hospitality and Tourism Insights (2026) 9 (11): 137–154.
Published: 31 March 2026
...Maryam Saeed Hashmi; Hafiza Rabia Saeed Hashmi; Faizan Abdullah; Fatima Gillani Purpose This study investigates how customer incivility (CI), as an external stressor, influences knowledge hiding (KH). Grounded in the Conservation of Resources (COR) theory, it examines the mediating role...
Includes: Supplementary data
