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Keywords: Langkawi Island
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Journal Articles
Understanding asymmetric effects of attribute performance on tourist satisfaction with island tourism using user-generated data
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Journal of Hospitality and Tourism Insights (2024) 7 (5): 2704–2722.
Published: 04 December 2023
... to explore asymmetric relationships and identifies island tourism satisfiers, hybrids and dissatisfiers. Design/methodology/approach The research uses 3,523 reviews from Tripadvisor to examine Langkawi Island’s tourist satisfaction. Latent Dirichlet allocation (LDA) machine-learning approach, penalty...
