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Keywords: Leximancer
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Journal Articles
Journal of Hospitality and Tourism Insights 1–22.
Published: 14 May 2026
... Leximancer software to identify key themes and concepts related to CE practices. Findings The analyses revealed eight themes in descriptions of CE. These are the “cost efficiency,” “innovation and technology,” “corporate social responsibility,” “customer awareness and demand,” “knowledge and training...
Journal Articles
Journal of Hospitality and Tourism Insights (2023) 6 (5): 2462–2483.
Published: 03 January 2023
... by evaluating the user-generated content at capsule hotels. Design/methodology/approach This study inspected 1,304 online user-generated content from the top 10 capsule hotels from Booking.com. Leximancer 4.5 was deployed to analyze the data. Findings The analyses revealed nine key themes to CEM...
