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Keywords: Memorable dining experience
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Journal Articles
Journal of Hospitality and Tourism Insights 1–19.
Published: 14 August 2026
...Zemenu Amare Ayalew; Jong-Hyeong Kim; Seongseop (Sam) Kim Purpose This study examines customers' memorable dining experiences (MDEs) in robot-service restaurants and investigates how these experiences influence satisfaction, engagement, and transformative outcomes. Design/methodology/approach...
Includes: Supplementary data
