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Keywords: Memorable experiences
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Journal Articles
Journal of Hospitality and Tourism Insights (2019) 2 (4): 358–376.
Published: 12 June 2019
... experiences that meet guests’ expectations. The purpose of this paper is to identify the constructs and generators of memorable experiences (ME) from the perspectives of luxury hotel hosts and guests. Design/methodology/approach Data were collected in two sequential phases. In the first phase, non...
