...Tingting Chen; Lianping Ren Purpose In response to WHO’s call for active aging, this study aims to explore how tourism social media engagement contributes to well-being among older adults, via enhancing perceived social support and social value, as well as alleviating loneliness. Design...

... load and anger while strongly enhancing memorable experiences among older adults in hospitality settings. Memorable experiences and reduced anger both positively contribute to higher customer satisfaction (with anger acting as a negative mediator and memorable experiences as a positive one...