... Hypotheses were tested using partial least squares (PLS) structural equation modelling, based on a sample of 1800 respondents who had engaged in tourism activities within the previous two years. Findings The results reveal that perceived ease of use, perceived usefulness, interactivity, anthropomorphism...

...Awes Asghar; Ruba Asif; Naeem Akhtar Purpose The existing literature has examined the determinants of post-purchase behavioral intentions. However, less attention has been devoted to the factors that contribute to perceived usefulness of fast-food restaurants attributes. The current study...

.../methodology/approach Using survey data collected from 630 hotel customers, hypotheses were tested via structural equation modeling and multi-group analysis. Findings The results showed that perceived usefulness of a check-in/out kiosk had direct effects on both technostressors (i.e. work overload...

.../approach Survey data were obtained from 297 full-time employees in five-star hotels in Uganda. With the help of Analysis of Moment Structures (AMOS), seven hypotheses were tested and analyzed using structural equation modeling (SEM). Findings Both perceived usefulness and perceived ease of use...