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Keywords: Relational identification
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Journal Articles
National culture, ethical climate and relational identification: a triadic framework for quality management and performance excellence in hotels
Available to PurchaseOmar Alsetoohy, Omaima Albadry, Viju Mathew, Mahmoud Abou Kamar, Nasser Saad Al-Monawer, Abad Alzuman, Samar Sheikhelsouk
Journal of Hospitality and Tourism Insights (2026) 9 (2): 924–947.
Published: 28 November 2025
... investigates the moderating roles of ethical climate and relational identification, responding to a research gap in hospitality quality management in culturally diverse, non-Western settings. Design/methodology/approach Data were collected via a structured survey administered to 478 non-Egyptian employees...
