... by conceptualizing GCEC and examining its role as a situational moderator between individuals’ connectedness with nature and their environmentally responsible behaviours (ERBs). Design/methodology/approach A mixed-methods approach was adopted for scale development and validation. Qualitative research generated...

... © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Monkeypox Workplace health measures Hotel employees Scale development The hotel industry is exposed to the disruptive consequences of health and safety crises (El-Said et al., 2024...

..., there is no scale to measure the willingness and tendency of hotel employees to engage in multitasking. Design/methodology/approach A rigorous scale development process was followed. After a pre-test with 218 hotel employees, data were collected from 646 employees in tourist destinations in Türkiye, including...

... in many religions. Lastly, tolerance is regarded as one of the highest virtues in most religions. In Islam, tolerance is considered a virtue that reflects devotion to kindness to others. Moral intelligence Muslim employees Scale development Hospitality realm Fear of Allah Moral...

... with customers. It is potentially the first AL scale to be constructed using rigorous scale development procedures. The Free Dictionary defines labor as “physical or mental exertion, especially when difficult or exhausting,” and also as “work for wages.” The term “emotional labor” first appeared...

... 07 08 2022 12 10 2022 02 12 2022 14 12 2022 20 12 2022 03 01 2023 04 01 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Service quality (SQ) COVID-19 UNIQUAL PLS-SEM Scale development SERVQUAL...

...Erdogan Koc; Ahu Yazici Ayyildiz Purpose Scales play an important role in researching and understanding a field. This study aims to explore scales developed in hospitality and tourism to identify the trends and the gaps in the scale development studies with a view to make scale development...

...Laura A. Book; Sarah Tanford Purpose The purpose of this paper is to develop a scale to measure normative and informational influence in online traveler reviews. Design/methodology/approach Through proper scale development techniques and a two-sample validation process, the resulting 2-factor...