... of interest. 08 04 2026 25 05 2026 28 06 2026 06 07 2026 01 08 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Personalized service Pre-dining experience Scale development Fine-dining Experience economy Expectation...

... by conceptualizing GCEC and examining its role as a situational moderator between individuals’ connectedness with nature and their environmentally responsible behaviours (ERBs). Design/methodology/approach A mixed-methods approach was adopted for scale development and validation. Qualitative research generated...

... are often limited in scope, failing to capture the integrated effects of health perception and resource conservation (Selem et al., 2024). Accordingly, the new scale development that reflects a dual-theoretical model (i.e. HBM and CET) would offer greater precision in evaluating and improving WHMs...

..., there is no scale to measure the willingness and tendency of hotel employees to engage in multitasking. Design/methodology/approach A rigorous scale development process was followed. After a pre-test with 218 hotel employees, data were collected from 646 employees in tourist destinations in Türkiye, including...

...). These four dimensions are integrated components contributing to moral intelligence’s scale development. In turn, this is not limited to external behaviors and extends to internal behaviors stemming from deep values. The four dimensions help measure the extent to which Muslim employees deal with others...

... with customers. It is potentially the first AL scale to be constructed using rigorous scale development procedures. Aesthetic labor Frontline employee Scale development Hospitality AL involves utilizing one's appearance or social attributes to create and present a professional and marketable...

.... Service quality (SQ) COVID-19 UNIQUAL PLS-SEM Scale development SERVQUAL University SQ Table A1 Preliminary questionnaires and constructs for university service quality dimensions Coding University service quality dimensions AA Accessibility...

...Erdogan Koc; Ahu Yazici Ayyildiz Purpose Scales play an important role in researching and understanding a field. This study aims to explore scales developed in hospitality and tourism to identify the trends and the gaps in the scale development studies with a view to make scale development...

...Laura A. Book; Sarah Tanford Purpose The purpose of this paper is to develop a scale to measure normative and informational influence in online traveler reviews. Design/methodology/approach Through proper scale development techniques and a two-sample validation process, the resulting 2-factor...