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Keywords: Scale development
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Journal Articles
Journal of Hospitality and Tourism Insights 1–19.
Published: 19 May 2026
... by conceptualizing GCEC and examining its role as a situational moderator between individuals’ connectedness with nature and their environmentally responsible behaviours (ERBs). Design/methodology/approach A mixed-methods approach was adopted for scale development and validation. Qualitative research generated...
Journal Articles
Journal Articles
Journal of Hospitality and Tourism Insights (2025) 8 (7): 2517–2534.
Published: 21 February 2025
..., there is no scale to measure the willingness and tendency of hotel employees to engage in multitasking. Design/methodology/approach A rigorous scale development process was followed. After a pre-test with 218 hotel employees, data were collected from 646 employees in tourist destinations in Türkiye, including...
Journal Articles
Journal Articles
Journal of Hospitality and Tourism Insights (2024) 7 (2): 1263–1281.
Published: 15 May 2023
... with customers. It is potentially the first AL scale to be constructed using rigorous scale development procedures. AL theory was advanced by the Strathclyde group of investigators, who have benefited from their keen interest in aesthetics and numerous opportunities to study the clothing industry in Glasgow...
Journal Articles
Journal of Hospitality and Tourism Insights (2023) 6 (5): 2565–2594.
Published: 17 February 2023
... 08 2022 12 10 2022 02 12 2022 14 12 2022 20 12 2022 03 01 2023 04 01 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Service quality (SQ) COVID-19 UNIQUAL PLS-SEM Scale development SERVQUAL University...
Journal Articles
Journal of Hospitality and Tourism Insights (2022) 5 (5): 927–949.
Published: 21 September 2021
...Erdogan Koc; Ahu Yazici Ayyildiz Purpose Scales play an important role in researching and understanding a field. This study aims to explore scales developed in hospitality and tourism to identify the trends and the gaps in the scale development studies with a view to make scale development...
Journal Articles
Journal of Hospitality and Tourism Insights (2020) 3 (1): 54–72.
Published: 02 December 2019
...Laura A. Book; Sarah Tanford Purpose The purpose of this paper is to develop a scale to measure normative and informational influence in online traveler reviews. Design/methodology/approach Through proper scale development techniques and a two-sample validation process, the resulting 2-factor...

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