... performance-based service quality frameworks. Furthermore, it establishes a critical theoretical bridge by empirically demonstrating that automated NLP sentiment analysis effectively indexes perceived service quality in emerging, informal destinations lacking formal institutional reputation systems...

...) Sentiment analysis Spanish Ministry of Science and Innovation MCIN/AEI/10.13039/501100011033/FEDER, UE within the RevTour project “Use of online reviews for tourism intelligence and for the establishment of transparent and reliable evaluation standards” PID2022-138564OA-I00 Institute for social...

... 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Wellness resorts Personnel level service quality Customer relationship quality Sentiment analysis Machine learning Can we make India a top global wellness tourist destination...

... of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Sentiment analysis Machine learning Deep learning Customer reviews Tourism Customer experience and opinion are crucial for the enhancement of the tourism industry. Therefore, this industry has already largely...

... 2021 Emerald Publishing Limited Licensed re-use rights only Traveler-generated content Descriptive analysis Content analysis Sentiment analysis Latent Dirichlet allocation Social media analytics Spanish Ministerio de Economía y Competitividad TIN2016-77902-C3-2-P Some...