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Keywords: Service hospitality
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Journal Articles
Journal of Hospitality and Tourism Insights 1–21.
Published: 21 April 2026
...Cristal Egoavil; Dori Davari Purpose This study investigates how language differences shape tourists' perceptions of service hospitality in fast-paced, casual dining settings, focusing on Chinese-speaking and non-Chinese-speaking tourists. It explores the role of language proficiency...
