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Keywords: Service leadership
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Journal Articles
The impact of customer engagement and service leadership on the local food value chain of hotels
Available to Purchase
Journal of Hospitality and Tourism Insights (2021) 4 (1): 35–58.
Published: 20 August 2020
... in engaging customers. It also highlighted the importance of service leadership. Practical implications The research study provides practical guidance to members of the local food supply chains in the hospitality sector and strategies that can be used to optimize all opportunities to ensure consumers...
