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Keywords: Service performance
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Journal Articles
Journal of Hospitality and Tourism Insights (2021) 4 (1): 18–34.
Published: 12 August 2020
...Cass Shum Purpose Drawing upon the conservation of resources theory, this study investigates the recursive relationship between abusive supervision and service performance and the moderating role of coworker support in this recursive relationship. Design/methodology/approach This study tests...
