...Anam Fatma; Vimal Bhatt Purpose This study aims to develop and refine a conceptual framework of a smart tourism ecosystem that explains how human and non-human actors, including tourists, businesses, policymakers, and technologies, interact to co-create value across the pre-, during-, and post...

...Peng Li; Patcharaporn Mahasuweerachai Purpose This study aims to examine how artificial intelligence ( AI ) and intelligent technologies are reshaping the landscape of smart tourism. It seeks to identify the thematic evolution, key contributors, and structural dynamics of the field, offering...

...Aurkene Alzua-Sorzabal; Volha Herasimovich; Basagaitz Guereño-Omil; Daniela Thiel-Ellul Purpose This study aims to advance the understanding of tourism destination ecosystems amid smart tourism transformations by exploring an extended destination ecosystem. It focuses on its structure, integration...

...Dinuk Karunaratna; Chamodi Senevirathne; Punmadara Shyam Kumari Jayasinghe; Thakshila Samarakkody; Piyumi Peksha; Kisal Fernando Purpose This systematic literature review examines how innovative information and communication technology (ICT) tools contribute to smart tourism and enhance traveler's...

... service (PBRS) Norm activation model Technology acceptance model Smart tourism Green travel Among the current studies on PBRS-user behaviour, environment-related items are designed to measure the concern for the sustainable state of the world in general rather than in the hosted cities...

...Hao Sun; Kaede Sano Purpose Smart tourism has become an inevitable trend in future tourism development. However, despite significant investment in its technological foundation, little is known about whether and when tourists are willing to be involved in smart tourism. This study explores tourists...

... transformation Tourism Smart tourism Tourism sector Big data Bibliometric Digital transformation (DT) has gained prominence in marketing practice and research, driving significant changes through the integration of digital technologies (Rêgo et al., 2021). The tourism industry has been...

.../approach A qualitative research approach was used to reveal the internal perspectives of managers to determine their Smart Tourism (ST) perspectives. With the snowball sampling method, face-to-face interviews were conducted with 16 senior hotel managers working in a 5-star hotel in Antalya. The data...

... only Systematic literature review Mobile travel apps Mobile computing Smart tourism Emerging technologies Given the increasing smartphone use rate in recent years, mobile applications (apps) can substantially impact businesses. Approximately 80% of Internet users own a smartphone...