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Keywords: Star and affiliated hotel
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Journal Articles
Journal of Hospitality and Tourism Insights (2025) 8 (3): 988–1009.
Published: 17 September 2024
... 2024 Emerald Publishing Limited Licensed re-use rights only Online reviews Resort hotels Service quality Customer sentiment Reviewer’s experience Star and affiliated hotel Consumer behavior theories, as proposed by Oliver (1980) , underline the significance of comparing...
