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Keywords: Technology self-efficacy
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Journal Articles
Journal of Hospitality and Tourism Insights (2024) 7 (4): 2161–2182.
Published: 03 October 2023
... of confusion, and how these confusions are channelled into behavioural dispositions of consumers, such as negative electronic word-of-mouth (eWOM). It also aims to investigate the moderating effects of gender and technology self-efficacy for the suggested framework. Design/methodology/approach A sample...
