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1-4 of 4
Keywords: Thematic analysis
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Journal Articles
Psychological drivers of travel package selection: a thematic analysis of TripAdvisor reviews on the MENA region
Available to Purchase
Journal of Hospitality and Tourism Insights 1–20.
Published: 15 May 2026
... employs a qualitative research design, using a reflexive thematic analysis (TA) approach to TripAdvisor reviews of package tours in the MENA region. Findings Package selection decisions are primarily shaped by push and pull motivations, including convenience, safety, value for money and experiential...
Journal Articles
Online complaint behavior in tourism and hospitality industry: a bibliometric and thematic review for the last 25 years (2000–2025)
Available to Purchase
Journal of Hospitality and Tourism Insights (2026) 9 (5): 2295–2317.
Published: 04 February 2026
... Bibliometrics Thematic analysis Funding: This study did not receive any external financial support. Customer complaint behavior is a research area that systematically examines how customers react after negative experiences with services, products, or brands, ultimately leading...
Includes: Supplementary data
Journal Articles
A contemporary systematic literature review of equestrian tourism: emerging advancements and future insights
Available to Purchase
Journal of Hospitality and Tourism Insights (2025) 8 (2): 472–492.
Published: 02 July 2024
... process, 44 papers were identified and analyzed by publication year, journal distribution, research method, and lead author. Using Leximancer software, a thematic analysis was undertaken to determine the major themes of horse-based tourism. Findings The findings revealed a rising trend of horse-based...
Journal Articles
LGBTQ hotel selection criteria: a thematic analysis method
Available to Purchase
Journal of Hospitality and Tourism Insights (2024) 7 (4): 2199–2215.
Published: 10 October 2023
...Halimin Herjanto; Regina Falcon Garza; Muslim Amin Purpose This study aimed to investigate the lesbian, gay, bisexual, transgender and queer (LGBTQ) hotel selection criteria. Design/methodology/approach A thematic analysis was performed to explore 104 LGBTQ traveler comments based...
