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Keywords: Workplace friendship
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Journal Articles
Journal of Hospitality and Tourism Insights (2026) 9 (8): 1–19.
Published: 17 March 2026
... pride ( OP ), psychological ownership ( PO ), organizational identification ( OI ), and workplace friendship ( WF ) in explaining how IL supports employees in delivering services that help guests feel at home in Malaysia and Singapore. Design/methodology/approach Data were collected from 336 full...
Includes: Supplementary data
