Navigating hospitality innovation (1995–2023): a bibliometric review and forward outlook

Xuerong Peng, PhD, is an associate professor of the School of Tourism and Urban-rural Planning at Zhejiang Gongshang University in China. She earned her Master’s degree in Tourism Management and PhD in Business Management both from Zhejiang University in China. She was a visiting scholar at Pennsylvania State University from August 2017 to October 2019. Before entering academia, she worked as an analyst for a Chinese hotel investment and management company for three years. Her research interests focus on eco-innovation, digital innovation and corporate social responsibility in the hospitality and manufacturing industries. Her research outputs have been published in international journals, such as International Journal of Hospitality Management, Journal of Sustainable Tourism, Corporate Social Responsibility and Environmental Management, Asian Business and Management and Technology Analysis and Strategic Management.

Lian Zhang is a postgraduate student of the School of Tourism and Urban-rural Planning at Zhejiang Gongshang University in China. Her research interests focus on innovation and digitalization in the hospitality industry.

Seoki Lee, PhD, is a full professor of the School of Hospitality Management at The Pennsylvania State University in the USA. His research mainly focuses on hospitality and tourism issues in financial and strategic management, including the following topics: corporate social responsibility, internationalization, franchising and diversification.

Wenhao Song, PhD, is an associate professor of the School of Economics and Management at Shanghai Maritime University in China. He received his PhD in management from Shanghai Jiaotong University and was a post-doctor at Fudan University in China. His research interests cover green innovation, organizational behavior and organizational creativity.

Keyan Shou, PhD, is an associate professor of the School of Business at Wenzhou University in China. She received her PhD in Business Management from Zhejiang University in China. Her research mainly focuses on technological innovation, university-industry collaboration, and innovation networks. In 2021, Professor Shou was selected as the Excellent Young Scholars of Universities in Zhejiang Province.