This paper aims to empirically investigate the influence of the intelligent agent technology (IAT) on hotels’ food procurement practices (FPPRs) and food procurement performance (FPP). The study also explores the influence of FPPR on FPP in hotels.
Data from a survey of managers at luxury hotels in Florida, which yielded an effective sample of 78, were subjected to partial least squares structural equation modeling analysis.
IAT usage has statistically significant positive effect on both FPPR and FPP. Additionally, the results indicated that PPR has a positive influence on FPP.
The study provided academia with a comprehensive review of the prior research on IAT benefits in food supply chain management (FSCM) and a comprehensive explanation of how the hotel FPPR are being performed by IAT. It also offers industry and technology specific insights.
Hotel managers should pay more attention to IAT application regarding the FPPR, specifically gathering information, supplier contract, contacting, requisitioning and intelligence and analysis. Moreover, hotel managers should enhance their employees’ abilities to be technology-oriented to maximize IAT benefits in FPP.
The results represent an extension to the technological innovation literature of the hospitality industry to bridge the gap of IAT in hotel FP. The framework used in the study serves as a foundation for future research studies in the hospitality industry, in FSCM in particular.
智能代理科技：论其与酒店食品采购的实践和效益
摘要
本论文旨在研究智能代理科技（IAT）对于酒店食品采购实践（FPPRs）和食品采购效益（FPP）的作用与影响。本论文还探索了酒店业中FPPR对于FPP的作用与影响。
本论文采用问卷采样形式，佛罗里达州豪华酒店经理为问卷样本，有效样本数量为78份。本论文采用偏最小二乘回归（PLS-SEM）的样本数据分析方法来分析数据。
IAT对于FPPR和FPP有着积极有效的促进作用。此外，研究结果还表明PPR对于FPP有着积极促进作用。
本论文对IAT在FSCM领域以及酒店FPPR如何受到IAT技术的促进作用，进行全面理论概述。本论文还为酒店行业和科技领域提供了独到见解。
酒店经理应该多关注IAT在FPPR领域的应用，特别是在搜集信息、供应商合作、采购、以及智能分析方面。此外，酒店经理应该加强酒店员工对于科技的敏感和熟识度，以最大限度发挥IAT在FPP领域的效用。
本论文扩展了科技创新领域的文献，主要展示了IAT在酒店FP领域的应用。本论文采用的理论框架可以作为未来酒店业研究，特别是在FSCM领域研究的理论基础。
智能代理科技，食品采购实践，食品采购效益，供应链管理，豪华酒店
