Keywords: 体验
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Journal Articles
Journal Articles
Journal of Hospitality and Tourism Technology (2024) 15 (5): 701–716.
Published: 17 June 2024
... on the human−robot interaction. The findings offer insightful implications for the enhancement of smart hotels, specifically in terms of smart facility offerings, service delivery and overall customer experience. 揭示人机相遇:顾客对智能酒店的看法 研究目的 本研究旨在调查顾客在智能酒店的和感知, 重点关注人机交互。 研究方法 利用归纳-演绎方法进行主题分析, 对来自携程网的...

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