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Keywords: 关键词：顾客满意度
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Journal Articles
Journal of Hospitality and Tourism Technology 1–28.
Published: 24 February 2026
...). Organizations aim to develop social-oriented chatbots that incorporate verbal and nonverbal cues to create relaxed, engaging dialogues while maintaining functionality (Béal et al., 2022 ; Skjuve et al., 2021). Technology Customer satisfaction Trust artificial intelligence 关键词：顾客...
