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Keywords: 功能性价值
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Journal Articles
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values
Available to PurchaseAhmet Bulent Ozturk, Abraham Pizam, Ahmet Hacikara, Qingxiang An, Suja Chaulagain, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jessica Vieira de Souza Meira, Raquel García Revilla, Deepa Sethi, Ye Shen, Olimpia State
Journal of Hospitality and Tourism Technology (2023) 14 (5): 780–801.
Published: 31 July 2023
... of hospitality robotics technology adoption literature. In addition, this study provides valuable insights and novel opportunities for hospitality decision-makers to capitalize on, as they strive to strategize the integration of robot-based services into their operations. 研究目的 本研究调查了酒店顾客感知功能性价值和享乐性价值对服务机器人使...
