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Keywords: 客户的困难
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Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (4): 630–642.
Published: 07 July 2023
... Limited Licensed re-use rights only Customers’ difficulties Self-service technology Autonomy Competence Relatedness Motivation 客户的困难 自助服务技术 自主性 能力 关联感 动机 Recently, service providers are using innovative technologies, such as self-service technology (SST), to provide...
