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Keywords: 工作压力
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Journal Articles
Journal of Hospitality and Tourism Technology (2024) 15 (5): 916–933.
Published: 30 April 2024
... resources amidst the automation and AI era. 研究目的 本研究探讨了人工智能（AI）应用对酒店业工作不安全感的影响, 以及其对员工流失意向的后续影响。研究调查了AI引发的工作不安全感如何通过工作压力和不安全感的感受影响员工考虑离开当前酒店工作、转投其他酒店或者寻求酒店行业外的机会。 研究方法 本研究采用了259名一线酒店员工的定量数据分析。采用验证性因子分析（CFA）探索因子结构并评估模型拟合指标。随后, 应用结构方程模型（SEM）来检验假设。 研究发现 研究结果显示, AI意识对工作压力和不安全感有积极影响。此外, 工作不安全感被发现对员工...
