Keywords: 智能餐厅
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Journal Articles
Journal of Hospitality and Tourism Technology (2024) 15 (5): 717–736.
Published: 22 July 2024
... 03 2024 27 03 2024 21 04 2024 23 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only 理解中的顾客多重互动、信任、社会支持及自愿行为 研究目的 本研究旨在提出一个三元交互模型,以评估顾客与顾客(C2C)、员工与顾客(E2C)以及机器人与顾客(R2C)之间的交互对智能餐饮环境下顾客自愿行为的影响。 研究方法 本研究使用了解释性的混合研究方法...

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