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Keywords: 服务型机器人使用意愿
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Journal Articles
Journal of Hospitality and Tourism Technology (2021) 12 (4): 609–623.
Published: 22 June 2021
... Customer trust Service robot Customer perceived value The Industry 4.0 concept Willingness to use service robots 产业4.0.概念 服务型机器人 消费者感知价值 服务型机器人使用意愿 消费者信任 H6. Social influence has a significant positive influence on customers’ perceived value. AI is an algorithmic...
