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Keywords: 期望确认模型
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Journal Articles
Journal of Hospitality and Tourism Technology 1–31.
Published: 13 February 2026
... Information systems success model Expectation–confirmation model Chatbots 聊天机器人 人工智能 技术接受模型 期望确认模型 信息系统成功模型 H1. Perceived ease of use will positively influence the perceived usefulness of chatbot services. A “chatbot” refers to a live interaction between a human...
