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Keywords: 机器人功能
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Journal Articles
Consumer reactions to different robotic servers in theme parks
Available to Purchase
Journal of Hospitality and Tourism Technology (2022) 13 (2): 314–332.
Published: 10 March 2022
... of theme parks. 消费者对主题公园中不同机器人服务器的反应 研究设计/方法/方法 本研究对 399 名受访者进行的结构化在线调查测量并比较了消费者对主题公园环境中机器人质量和功能的看法以及消费者的行为四种不同机器人场景中的意图——动漫、卡通、人类和主题公园中的动物机器人。调查数据由在线平台收集并通过 SPSS 进行分析。 研究目的 该研究旨在了解主题公园游客感知到的四种不同机器人所具有的机器人品质, 评估它们的机器人功能, 以及消费者对四种不同机器人服务器类型的忠诚度。 研究发现 结果显示, 不同机器人类型场景中机器人质量存在一些预期差异, 但总体反应相似。调查结果...
