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Keywords: 酒店机器人
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Journal Articles
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values
Available to PurchaseAhmet Bulent Ozturk, Abraham Pizam, Ahmet Hacikara, Qingxiang An, Suja Chaulagain, Adela Balderas-Cejudo, Dimitrios Buhalis, Galia Fuchs, Tadayuki Hara, Jessica Vieira de Souza Meira, Raquel García Revilla, Deepa Sethi, Ye Shen, Olimpia State
Journal of Hospitality and Tourism Technology (2023) 14 (5): 780–801.
Published: 31 July 2023
...在将机器人服务的优势整合到酒店运营中。 Service robots Hedonic value Utilitarian value Ease of use Hospitality robots Hotel robots Behavioral intention 服务机器人 酒店机器人 酒店业机器人 功能性价值 享乐性价值 易用性 行为意向 In the robotic context, Lin et al. (2020) explored the antecedents of customers...
