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Keywords: AI chatbot
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Journal Articles
Manzhi Liu, Yaxin Yang, Yue Ren, Yangzhou Jia, Haoyu Ma, Jie Luo, Shuting Fang, Mengxuan Qi, Linlin Zhang
Journal of Hospitality and Tourism Technology (2024) 15 (4): 667–689.
Published: 23 July 2024
...Manzhi Liu; Yaxin Yang; Yue Ren; Yangzhou Jia; Haoyu Ma; Jie Luo; Shuting Fang; Mengxuan Qi; Linlin Zhang Purpose As information technology advances, the prevalence of AI chatbot products is on the rise. Despite optimistic market projections, consumer skepticism towards these agents persists...
