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Keywords: AI robots
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Journal Articles
Journal of Hospitality and Tourism Technology (2024) 15 (5): 790–807.
Published: 27 August 2024
...Fachri Eka Saputra; Dimitrios Buhalis; Marcjanna M. Augustyn; Stefanos Marangos Purpose Anthropomorphism plays a crucial role in the deployment of human-like robots in hospitality and tourism. This study aims to propose an anthropomorphism-based typology of artificial intelligence (AI) robots...
