...Hyunjeong “Spring” Han; Jungwoo Lee; Bo Edvardsson; Rohit Verma Purpose Notwithstanding the expected apparent benefits of mobile technologies (MTs) in the hotel industry, their adoption is slower than forecasted. This study aims to identify the challenges faced by hotel managers in adopting MTs...

...Mohamed Abou-Shouk; Hesham Ezzat Gad; Ayman Abdelhakim Purpose This study aims to explore the factors affecting customers’ attitudes to the adoption of robots in hotels and travel agencies. Design/methodology/approach Structural equation modelling was used to test the extended technology acceptance...

...Shang Gao; Ying Li; Hong Guo Purpose This study aims to investigate users’ adoption of bike sharing systems in China. Design/methodology/approach This research combined perceived risk factors with existing technology diffusion theories (e.g. technology acceptance model and unified theory...