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Keywords: Appraisals toward AI
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Journal Articles
Journal of Hospitality and Tourism Technology (2026) 17 (1): 176–191.
Published: 26 August 2025
...), with AI crafting as the mediator and appraisals toward AI (challenge appraisals and hindrance appraisals) as the moderators Design/methodology/approach This study used a sample of 334 frontline hotel service employees collected in a three-wave time-lagged design, using path analyses to test...
Includes: Supplementary data
