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Keywords: Benchmarking
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Journal Articles
Journal of Hospitality and Tourism Technology (2014) 5 (2): 126–142.
Published: 12 August 2014
...Sofia Reino; Andrew J. Frew; Nicole Mitsche Purpose – This paper aims to provide a framework for benchmarking the eTourism capability of a destination’s tourism industry, understanding the eTourism capability of a destination’s industry as the contribution that the information and communication...
